support services

Client & Customer Support

$30hr /2hr minimum

Customer Service Support: Handle inquiries, appointment scheduling, and follow-ups

Client Onboarding Assistance: Ensure smooth transitions for new clients or customers

CRM Management: Organize and maintain customer records

Email & Correspondence Handling: Organize and respond to communications on behalf of clients


Organization & Process Optimization

$30hr /2hr minimum

Workflow Development: Implement efficient systems for daily operations

Task & Project Management: Assist with prioritization and execution of tasks

Digital Organization: Manage cloud storage, files, and records; in addition, content database management (cms)


Creative & Technical Support

Please contact me for rates/contract

Branding & Design Assistance: Create marketing materials, presentations, and business branding

Website Maintenance: Support for updating and managing websites and online presence

Content Creation: Assist in crafting newsletters, blogs, and social media content

Document Preparation: Assist with reports, presentations, and proposals

Wix, Canva, SquareSpace, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Constant Contact, Survey Monkey, Shopify, ShipStation, Alora Healthcare, Square

Software

Hard Skills

Conceptual Design, Interactive Design, Visual Design

Self-motivation, Collaboration, Communication, Organization, Project management, Documentation, Adaptability, Analytical Thinking, Empathetic

Soft Skills

Essentials

OneDrive, Dropbox, Office365, Google Suite, Zoom