support services
Client & Customer Support
$30hr /2hr minimum
Customer Service Support: Handle inquiries, appointment scheduling, and follow-ups
Client Onboarding Assistance: Ensure smooth transitions for new clients or customers
CRM Management: Organize and maintain customer records
Email & Correspondence Handling: Organize and respond to communications on behalf of clients
Organization & Process Optimization
$30hr /2hr minimum
Workflow Development: Implement efficient systems for daily operations
Task & Project Management: Assist with prioritization and execution of tasks
Digital Organization: Manage cloud storage, files, and records; in addition, content database management (cms)
Creative & Technical Support
Please contact me for rates/contract
Branding & Design Assistance: Create marketing materials, presentations, and business branding
Website Maintenance: Support for updating and managing websites and online presence
Content Creation: Assist in crafting newsletters, blogs, and social media content
Document Preparation: Assist with reports, presentations, and proposals
Wix, Canva, SquareSpace, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Constant Contact, Survey Monkey, Shopify, ShipStation, Alora Healthcare, Square
Software
Hard Skills
Conceptual Design, Interactive Design, Visual Design
Self-motivation, Collaboration, Communication, Organization, Project management, Documentation, Adaptability, Analytical Thinking, Empathetic
Soft Skills
Essentials
OneDrive, Dropbox, Office365, Google Suite, Zoom